# Issues: - Ask what the worker cares about before asking them to participate in an action. - Ground the conversation in the issues they care about. # Agitation: - COGS member acknowledges the issue isn't okay with them. And that the issue isn't going away on its own. - Ask, "How long has this issue been going on? Is that okay with you?" # Polarization: - Isolate the people responsible for issue or who holds the power to make change. - Ask, "Why do you think you/we are having this problem?" # Vision of Change: - Talk about the union's plans to change things. - Articulate the union's plan to win change - Make connection between the worker's union and the action at hand. # Commitment: - Get the worker to move forward by going to a meeting, signing a petition, show up to an action, become a steward, or talk to their coworkers about issues.